Previous incidents
Intermittent Service Errors
Resolved Apr 25 at 03:36am EDT
All issues have been resolved and service has been restored.
3 previous updates
Service Degradation on certain projects
Resolved Apr 23 at 10:54am EDT
We have identified the issue and deployed a patch. We have also monitored our systems to ensure the errors have stabilised. Projects on the affected database should now be functioning as expected without disruptions.
1 previous update
Increased errors for specific projects
Resolved Apr 23 at 07:19am EDT
We have monitored our systems to ensure the errors have stabilised. Projects on the affected database should now be functioning as expected without disruptions.
2 previous updates
Some SMS are not delivered
Resolved Apr 19 at 06:19am EDT
Our vendor's services, and Appwrite SMS messages have been restored. We are continuing to monitor the issue.
1 previous update
Increased processing times for function builds and attributes
Resolved Apr 19 at 01:53pm EDT
We have identified the root cause of the issue and have applied patches to ensure that the bottlenecks are handled appropriately.
2 previous updates
New projects fail to create
Resolved Apr 17 at 05:58am EDT
The issue has now been fixed. Project creation is operational now. We will be rolling out patch soon to ensure it the error is handled better.
1 previous update
Intermittent Service Errors
Resolved Apr 04 at 10:38pm EDT
We have successfully identified the root cause of recent network failures and have implemented a fix. All services have been restored.
1 previous update
Intermittent Service Errors
Resolved Apr 02 at 04:04pm EDT
Our team has identified the root cause and successfully implemented the fix.
Increased Write Errors
Resolved Mar 14 at 03:32am EDT
The database restart is now complete and errors are now resolved.
1 previous update
Increased write errors
Resolved Mar 14 at 12:38am EDT
We're experiencing increased write errors in one of our main DBs. Replicase failover worked properly and read replicase are working as expected. We're monitoring the issue to provide resolution, and our engineering team will continue working on improving failover for write operations as well.
Issues with some projects
Resolved Mar 13 at 03:37pm EDT
Issue resolved and all services are available. Our engineering team will continue working on improving the failover and replication mechanism on this database as our top priority.
1 previous update
Increased database errors
Resolved Mar 12 at 11:52pm EDT
Issue resolved and all services are available. Our engineering team will continue working on improving the failover and replication mechanism on this database as our top priority.
Issues with some projects
Resolved Mar 12 at 02:07am EDT
Issue has been resolved and all services are available. Our engineers are still reviewing the logs and monitors to to find the root cause of the problem and apply longer term fixes.
3 previous updates
Issues with some projects
Resolved Mar 11 at 10:34am EDT
Issue has been resolved and all services are available. Our engineers are still reviewing the logs and monitors to to find the root cause of the problem and apply longer term fixes.
1 previous update
Issues with some projects
Resolved Mar 04 at 06:00pm EST
Issue has been resolved and all services are available. Our engineers are still reviewing the logs and monitors to to find the root cause of the problem and apply longer term fixes.
3 previous updates
Issues with some projects
Resolved Mar 03 at 03:40pm EST
Services have been restored. We will continue to monitor the platform
1 previous update
Issues with some projects
Resolved Mar 03 at 12:00pm EST
Services are all online and functioning again. Thanks for your patience.
2 previous updates
Degraded performance
Resolved Mar 03 at 01:08am EST
We're seeing an increase in errors for some projects on one of the Cloud databases. Our team is investigating the problem.