Previous incidents

February 2024
Feb 24, 2024
1 incident

Degraded performance

Resolved Feb 24 at 02:25pm EST

We're seeing an increase in errors for functions running on a custom domain. Our engineering team has detected the problem and is working on a fix.

Feb 22, 2024
1 incident

Maintenance work for database upgrades

Maintenance

Resolved Feb 22 at 05:00am EST

In line with our beta phase commitments, some maintenance activities are imperative, which will temporarily affect the availability of a few projects.

We are scheduled to perform critical maintenance work to enhance our database services. This will involve updating key aspects of our database configuration to ensure continued efficiency and reliability.

Please be aware of the following:

Affected services: A limited number of projects on Appwrite Cloud may experience temporary downtim...

Feb 21, 2024
1 incident

Service Unavailability

Downtime

Resolved Feb 21 at 01:08pm EST

Service has been successfully restored.

2 previous updates

Feb 12, 2024
1 incident

Maintenance work for database upgrade

Maintenance

Resolved Feb 12 at 05:00am EST

In line with our beta phase commitments, some maintenance activities are imperative, which will temporarily affect the availability of a few projects.

We are scheduled to perform critical maintenance work to enhance our database services. This will involve updating key aspects of our database configuration to ensure continued efficiency and reliability.

Please be aware of the following:

Affected services: A limited number of projects on Appwrite Cloud may experience temporary downtim...

January 2024
Jan 31, 2024
1 incident

Degraded service for some projects

Downtime

Resolved Feb 01 at 12:29am EST

Our engineering team has completed applying the patch, and we can now confirm all services are back online for all users and projects

5 previous updates

Jan 29, 2024
1 incident

Limited SMS functionality

Degraded

Resolved Jan 30 at 02:48am EST

We have addressed the issues with our provider and SMS functionality has now been restored. If you face further issues, feel free to reach out to us on our Discord channel

1 previous update

December 2023
Dec 31, 2023
1 incident

Maintenance work for database upgrade

Maintenance

Resolved Dec 31 at 06:00am EST

To enhance our database services, we are scheduled to perform critical maintenance work. This will involve updating key aspects of our database configuration to ensure continued efficiency and reliability.

Please be aware of the following:

Expected Downtime: Approximately 60 - 90 minutes.
Affected Services: A limited number of projects on Appwrite Cloud may experience temporary downtime.

This is a routine process and there is no action required from your end.
We strive to minimize ...

Dec 26, 2023
2 incidents

Service unavailable to some projects

Degraded

Resolved Dec 26 at 03:55am EST

The patch was applied successfully and all health checks are coming back properly. We'll continue to monitor the platform. Thank you for your patience.

3 previous updates

Maintenance work for database upgrade

Maintenance

Resolved Dec 26 at 05:00am EST

To enhance our database services, we are scheduled to perform critical maintenance work. This will involve updating key aspects of our database configuration to ensure continued efficiency and reliability.

Please be aware of the following:

Expected Downtime: Approximately 50 - 60 minutes.
Affected Services: A limited number of projects on Appwrite Cloud may experience temporary downtime.

This is a routine process and there is no action required from your end.
We strive to minimize ...

Dec 20, 2023
1 incident

Long processing times for Functions and Databases

Resolved Dec 20 at 10:09am EST

We are investigating complaints about long processing times for function builds and database operations. We will provide an update as soon as we have more information. Other services are functioning as usual.

Dec 16, 2023
1 incident

Partial outage affecting SMS messages

Degraded

Resolved Dec 16 at 03:34pm EST

We deployed a fix to the production server and all SMS-related errors have stopped.

2 previous updates

Dec 14, 2023
1 incident

Partial Database Outage

Degraded

Resolved Dec 14 at 03:24am EST

Issue resolved. Our engineers have applied a fix. Database connectivity should be available for all projects.

1 previous update

Dec 13, 2023
1 incident

Appwrite Cloud Maintenance

Maintenance

Resolved Dec 13 at 10:00am EST

To enhance our services, we are scheduled to perform maintenance work to upgrade the Appwrite Cloud version. This will involve data migration running in the background with no planned impact on running services.

Please be aware of the following:

  • Expected Downtime: No downtime.
  • Affected Services: No services are expected to be affected.

We will provide updates on our progress during the maintenance period. You can stay informed by checking this status page or following the `#clou...

Dec 10, 2023
1 incident

Service unavailability

Resolved Dec 10 at 04:53am EST

We're looking into increased errors and failed monitors.

Dec 05, 2023
1 incident

Partial database outage

Degraded

Resolved Dec 05 at 07:12am EST

Issue resolved. Our engineers have applied a fix. Database connectivity should be available for all projects.

1 previous update